Technology

Tips to get good customer service using Twitter

Customers frustrated by poor customer service often vent on Twitter. The king of customer service complaints offers tips on how to get the results you want.

Friday - 08/01/2014, 01:02pm EDT
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Yahoo takes copyright law to top German court

Yahoo complains to highest German court over law broadening Internet copyright protection

Friday - 08/01/2014, 11:50am EDT

Facebook's Internet.org expands in Zambia

Facebook's Internet.org expands in Zambia with app offering basic Internet services

Friday - 08/01/2014, 11:10am EDT

Judge won't free Russian accused of hacking in US

Federal judge in Guam refuses to release Russian accused of hacking computers of US businesses

Friday - 08/01/2014, 01:30am EDT

Microsoft spreads Cortana abroad in Windows Phone

Microsoft spreads Cortana to China, UK, Australia, Canada, India in Windows Phone 8.1 update

Thursday - 07/31/2014, 07:32pm EDT

Tesla says decision on battery factory months away

Tesla prepping possible site in Nevada for new battery factory, but final decision months away

Thursday - 07/31/2014, 06:50pm EDT

Panasonic, Tesla to build big US battery plant

Panasonic, Tesla to build major US battery plant for electric vehicles, site not announced

Thursday - 07/31/2014, 04:50pm EDT

Take an interactive tour of WTOP's Glass-Enclosed Nerve Center

Take an audio visual tour of the newsroom and studio where staffers generate the content you hear on air, and see on wtop.com and social media

Thursday - 07/31/2014, 04:35pm EDT

Amazon to invest $2 bln to expand in India

Amazon to invest $2 billion in India after local rival Flipkart raised $1 billion in capital

Thursday - 07/31/2014, 03:48pm EDT

Portland OKs Airbnb-type short-term rentals

Portland, Oregon, City Council legalizes short-term rentals in homes, boosting Airbnb

Thursday - 07/31/2014, 02:00pm EDT

China denies hacking Canadian tech research group

China denies it was behind hacking of Canadian technology development group

Thursday - 07/31/2014, 11:20am EDT

Twitter 2Q results soar, stock flies high

Twitter posts stronger-than-expected 2nd-quarter results, stock flies high

Thursday - 07/31/2014, 11:06am EDT

Nokia in wireless network deal with Panasonic

Nokia to buy part of Panasonic's wireless network business

Thursday - 07/31/2014, 06:20am EDT

Asian markets drift after US Fed stays course

Asian markets drift after Federal Reserve delivers no surprises with latest stimulus cut

Thursday - 07/31/2014, 04:40am EDT

Escaping email: Inspired vision or hallucination?

Facebook co-founder trying to transform business email from chronic headache to afterthought

Thursday - 07/31/2014, 04:10am EDT

How Asana hopes to purge the scourge of email

Asana tries to reduce business email as one-stop shop for assigning projects, sharing ideas

Thursday - 07/31/2014, 03:58am EDT

Ex-IRS official called conservatives 'crazies

Ex-IRS official in tea party controversy called conservatives 'crazies' and profanity in email

Thursday - 07/31/2014, 02:52am EDT

OKCupid, Facebook not alone in studying consumers

OKCupid and Facebook not alone in conducting studies of consumer behavior without consent

Thursday - 07/31/2014, 02:46am EDT

Nintendo reports loss on shaky Wii U sales

Nintendo reports worse-than-expected quarterly loss as Wii U sales momentum picks up slowly

Thursday - 07/31/2014, 01:56am EDT

A look at the EU's new sanctions against Russia

A close look at the EU's sanctions against Russia and their potential economic impact

Thursday - 07/31/2014, 12:14am EDT
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