What’s new, Amtrak? Rail service pledges improved dining, sleeping experience

If you like traveling long distance via train but don’t want to actually meet other people while doing it, Amtrak has a new option for you.

Starting next month, the railway operator will add flexible dining options on four of its routes, three of which roll through the District, allowing passengers to take their dinners into their private rooms or have an attendant bring it to them.

It is an effort to appeal to a younger generation of traveler who doesn’t want eat with strangers, said Peter Wilander, Amtrak’s vice president of product development and customer experience.

The older generation, he said, enjoys the communal dining experience. Some millennials enjoy it too, but others find it awkward and would rather “work on their devices or be left alone.”

“The whole idea is to have people experience service the way they want, not the way we prescribe,” Wilander said.

Along with the service option, passengers on the four routes — Cardinal, Crescent, Silver Meteor and City of New Orleans…

Read the full story from the Washington Business Journal.
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