WASHINGTON — As Metro braces for difficult public hearings, transit officials have hired two outside companies that will help with preparation, The Washington Post reports.
According to The Washington Post, the companies are O’Neill and Associates and Hill + Knowlton Strategies.
Both firms have expertise in crisis communications, and they will guide Metro as it faces public hearings held by the National Transportation Safety Board June 23 and June 24.
The NTSB continues to investigate the deadly January 12 smoke incident at L’Enfant Plaza.
In an internal memo obtained by The Washington Post, Metro’s interim general manager said the companies also will help develop a plan to better manage Metro’s overall reputation.
It is not clear how much the work will cost, but Metro spokeswoman Morgan Dye tells The Washington Post it will be funded by Metro’s insurance carrier.