D.C.-area airports make nation’s most, least frustrating airports list

WASHINGTON — Two local airports are on a list naming the most and least
frustrating airports in the U.S. and Canada.

Washington Dulles International Airport is the third worst airport after New
York LaGuardia and Newark Liberty International, according to Bloomberg’s
Airport Frustration Index.

The survey criteria includes how long it takes to get to the airport, how easy
it is to clear security, how often flights are on time, amenities and the
quality of the terminals and rest rooms.

“It probably took – I’m exaggerating – as long to get home from Dulles as it
did to fly home from Heathrow,” Mike Finnegan of Kensington says of a recent
trip to London from Dulles.

The survey recognizes Ronald Reagan Washington National Airport as one of the
nation’s least frustrating airports because it’s so easily accessible by
public transportation.

“I think Reagan is the best in the area and I despise flying out of Dulles,”
says Ray Pate of Chevy Chase.

Repeating part of comedian
Jim Gaffigan’s
recent riff at a Wolf Trap performance Pate asks, “I don’t
know who Dulles
was, but what did he possibly do to have the worst airport in the world named
after him?”

Former Secretary of State John Foster Dulles was appointed by President Dwight Eisenhower
and is recognized for developing international cooperation to fight communism.

Below is the list of the top 10 most frustrating airports,
according to the index:

  1. LaGuardia
  2. Newark Liberty International
  3. Washington Dulles International
  4. Chicago O’Hare International
  5. Los Angeles International
  6. Toronto Pearson International
  7. Dallas/Ft Worth International
  8. Miami International
  9. Philadelphia International
  10. Chicago Midway

Follow @WTOP on Twitter and WTOP on Facebook.

Federal News Network Logo
Log in to your WTOP account for notifications and alerts customized for you.

Sign up