WASHINGTON — Understanding a cellphone bill has never been an easy task. But comparing the benefits and drawbacks of plans that allow users to get a new phone every year makes it even more challenging. For…
NEW YORK (AP) — Verizon and unions representing workers in nine states said employees will work without a contract as more negotiations are scheduled. The wireless carrier and leaders of the Communications Workers of America and…
CHESAPEAKE, Va. (AP) — A Virginia woman has sued Verizon Wireless for $2.35 million claiming the company caused her to have a heart attack during a customer service call. The Virginian-Pilot (http://bit.ly/1Ihbs2l ) reports 53-year-old…
Verizon is preparing to launch a digital video service next year that could lure more people away from traditional cable subscriptions.
A three-judge federal panel will hear arguments Monday between Verizon and the Federal Communications Commission that could determine the future of the Internet.
More than 1,000 Verizon customers lost phone service on Tuesday morning after a fiber cable was cut in front of Broad Run High School in Ashburn, Va.
A year after the derecho cut 911 service in Fairfax County, Verizon has conducted extensive audits and made a number of changes.
Verizon crews are in the process of replacing the damaged section of fiber-optic cable and expect to restore service to customers by 8 p.m. Thursday.
Metropolitan Washington Council of Governments voted Wednesday on a plant aimed at improving Verizon\’s delivery of 911 emergency phone service and prevent future outages like Northern Virginia experienced during last summer\’s Derecho.
A disruption in emergency services during the June
derecho could been avoided. That is the finding of
the Federal Communications Commission after
looking into the Verizon outage that left more
than 1 million people without 911 services.
Two massive storms in the past five months have
caused widespread outages and even an emergency
system failure. The question now: Does new
technology leave people more vulnerable to
emergency system failures and the dangers that go
A draft report presented to the Metropolitan Washington Council of Governments Wednesday recommends a series of changes in response to the June derecho that knocked out the 911 system in Northern Virginia.
Verizon says the company is prepared for reliable landline and wireless service during the East Coast super storm.
Email users with a verizon.net address may have
had some trouble Monday.
If the iPhone 5 or Samsung Galaxy S III have caught
your eye, but your wireless contract has you tied
down, PCMag has some advice.