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  • Understanding app permissions on your phone

    PHOENIX – Q: Can you explain the dangers of allowing apps to access my contacts, photos, location and other items on my Android phone? A: The app permissions process on Android phones is very much…

  • Data Doctors: Chip-and-PIN is coming, but it’s not here yet

    WASHINGTON – A reader asks about chip-and-PIN credit cards: Q: Is there a way for me to make a chip-and-PIN credit card usable only in a chip-and-PIN reader by disabling the magnetic stripe? A: Chip and PIN refers…

  • Column: Beware of the latest tech support scam

    Q: When I searched Google for the tech support number for Norton Antivirus, the person that answered sounded extremely foreign and wanted my credit card number, so I hung up.  How can I get the…

  • Data Doctors: FREAK security flaw in some computers, smartphones

    WASHINGTON — A reader asked Data Doctors’ Ken Colburn about a new smartphone security risk: What exactly is the FREAK security flaw that’s been discovered on smartphones, and what do I need to do about…

  • Data Doctors: What to consider before cutting your cable cord

    WASHINGTON — A fed-up cable and Internet consumer recently wrote Data Doctors’ Ken Colburn to ask for his advice on “cutting the cord.” I am currently fed up with my Internet and cable provider. I…

  • Why your web surfing will get faster within weeks

    WASHINGTON — Surfing the web is about to get noticeably faster, with the biggest overhaul to how browsers connect to the web since 1999. Most people have no idea what Hypertext Transfer Protocol is, but…

  • Column: Understanding the new FAA drone regulations

    Q: Do the new FAA regulations mean I can finally use a drone in my real estate business soon? A: The Federal Aviation Administration on Sunday unveiled its proposed regulation for “unmanned aircraft systems” (UAS),…

  • Tips for proper disposal of old tech

    PHOENIX – Q: Where can I take my old electronics for proper recycling? A:  This time of year, many of us are asking this question after getting new electronics during the holiday season. The vast…

  • Beware: Tax season is Christmas for hackers

    PHOENIX — Q: What should I do to make sure my computer is safe to do my taxes online? A: The security industry often refers to tax season as ‘Christmas for Hackers,’ because they know…

  • Column: CES 2015 had a plethora of ‘solutions searching for a problem’

    PHOENIX — Q: What kinds of interesting things did you see at the Consumer Electronics Show in Las Vegas? A:  The world’s largest electronics trade show always has lots of interesting things to discover somewhere within…

  • 10 favorite apps to start 2015

    Q: What were your favorite applications that became available in the past year? A: In early 2014, mobile Internet usage exceeded desktop usage for the first time in history. We’re all relying on our mobile…