Cold temps and car trouble go hand-in-hand

Josh Lidie takes a phone call while looking at AAA's service requests and a map of showing where the car clubs service trucks are.  (WTOP/Andrew Mollenbeck)
Josh Lidie takes a phone call while looking at AAA’s service requests and a map showing where the car club’s service trucks are. (WTOP/Andrew Mollenbeck)

New batteries sit in rows in a service truck. Battery problems are the most common call during extremely cold weather for AAA. (WTOP/Andrew Mollenbeck)
New batteries sit in rows in the back of a service truck. Battery problems are the most common call during extremely cold weather. (WTOP/Andrew Mollenbeck)

Stacy Jones logs on from to get information on the service request. (WTOP/Andrew Mollenbeck)
Stacy Jones logs on to get information on a new service request.

Because of the extreme cold, Jones stops briefly to warm her fingers before putting in a new batter. (WTOP/Andrew Mollenbeck)
Because of the extreme cold, Jones stops briefly to warm her fingers before putting in a new battery. (WTOP/Andrew Mollenbeck)

Jones runs some diagnostics to determine if the battery needs to be replaced.  (WTOP/Andrew Mollenbeck)
Jones runs some diagnostics to determine whether the battery needs to be replaced. (WTOP/Andrew Mollenbeck)

Let's have a look. Jones prepares to figure out why a customer has had battery problems.  (WTOP/Andrew Mollenbeck)
Let’s have a look. Jones prepares to figure out why a customer has had battery problems. (WTOP/Andrew Mollenbeck)

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Josh Lidie takes a phone call while looking at AAA's service requests and a map of showing where the car clubs service trucks are.  (WTOP/Andrew Mollenbeck)
New batteries sit in rows in a service truck. Battery problems are the most common call during extremely cold weather for AAA. (WTOP/Andrew Mollenbeck)
Stacy Jones logs on from to get information on the service request. (WTOP/Andrew Mollenbeck)
Because of the extreme cold, Jones stops briefly to warm her fingers before putting in a new batter. (WTOP/Andrew Mollenbeck)
Jones runs some diagnostics to determine if the battery needs to be replaced.  (WTOP/Andrew Mollenbeck)
Let's have a look. Jones prepares to figure out why a customer has had battery problems.  (WTOP/Andrew Mollenbeck)

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