System outage causes problems for Delta passengers at Reagan National

A network system outage caused major disruptions for Delta Air Lines travelers at Reagan National Airport Tuesday morning.

“A network connectivity issue is slowing our processing speed at Washington Reagan National Airport this morning. Delta teams at DCA are working with technology partners to restore connectivity as soon as possible,” writes Delta spokesman Morgan Durrant in an email to WTOP.

While power has been restored, there are long lines because the airline says it has to manually check travelers in.

Durrant said Delta expects to resume normal operations Tuesday morning, but recommends people check-in using the Fly Delta App, especially if they are not checking bags.

“We may see some departure delays this morning as a result, but airport teams are using workarounds while efforts to restore connectivity and get us back to full functionality continue. We appreciate our customers’ patience and apologize to them for the inconvenience,” Durrant said.

Here’s a look at the airport from one person who was there:

Colleen Kelleher

Colleen Kelleher is an award-winning journalist who has been with WTOP since 1996. Kelleher joined WTOP as the afternoon radio writer and night and weekend editor and made the move to in 2001. Now she works early mornings as the site's Senior Digital Editor.

Teddy Gelman

Teddy Gelman became Morning Drive Producer in February 2020. Prior to that, he worked as a weekend producer and an assistant producer after joining WTOP in 2018. He’s also filed news stories on-air, anchored sportscasts and produced for the WTOP traffic team.

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