Exclusive: Family breaks silence on firefighter Nicole Mittendorff suicide, bullying

Steve Mittendorff and Nicole Mittendorff
Steve Mittendorff and his wife Nicole would have celebrated their fourth wedding anniversary later next week. (Courtesy Facebook/Jennifer Clardy Chalmers)
Nicole Mittendorff
The family of Nicole Mittendorff can’t imagine life without her. (Courtesy Facebook/Jennifer Clardy Chalmers)
Nicole Mittendorff
Nicole Mittendorff was 31 and worked for Fairfax County Fire and Rescue. She took her life in April. (Courtesy Facebook/Jennifer Clardy Chalmers)
nicole and steve mittendorff
Steve Mittendorff, Nicole’s husband, said that it is “definitely difficult seeing her name and our pictures in the media and on social media.” (Courtesy Facebook/Jennifer Clardy Chalmers)
Nicole Mittendorff
Nicole Mittendorff takes her sister Jennifer’s dog to the vet. (Courtesy Facebook/Jennifer Clardy Chalmers)
Nicole Mittendorff
Sisters Jennifer Clardy Chalmers and Nicole Mittendorff are three years apart in age. Chalmers said it is difficult to fight the incivility surrounding her sister’s death. (Courtesy Facebook/Jennifer Clardy Chalmers)
nicole mittendorff
In this family photo, Nicole and Steve Mittendorff are seen opening Christmas presents. Steve told WTOP that there was never any indication that online bullying played a role in her death. (Courtesy Facebook/Jennifer Clardy Chalmers)
Nicole Mittendorff
Steve Mittendorff said the couple’s fourth wedding anniversary would have been next week. He told WTOP everything in their home reminds him of Nicole. (Courtesy Facebook/Jennifer Clardy Chalmers)
For the first time, Jennifer Clardy Chalmers and  Steve Mittendorff discussed Nicole Mittendorff's suicide. (WTOP/Jason Fraley)
For the first time, Jennifer Clardy Chalmers and Steve Mittendorff discussed Nicole Mittendorff’s suicide. (WTOP/Jason Fraley)
Jennifer Clardy Chalmers and Steve Mittendorff shared the challenges after a loved one commits suicide. (WTOP/Jason Fraley)
Jennifer Clardy Chalmers and Steve Mittendorff shared the challenges after a loved one dies by suicide. (WTOP/Jason Fraley)
Steve Mittendorff and Nicole Mittendorff
Nicole Mittendorff
Nicole Mittendorff
nicole and steve mittendorff
Nicole Mittendorff
Nicole Mittendorff
nicole mittendorff
Nicole Mittendorff
For the first time, Jennifer Clardy Chalmers and  Steve Mittendorff discussed Nicole Mittendorff's suicide. (WTOP/Jason Fraley)
Jennifer Clardy Chalmers and Steve Mittendorff shared the challenges after a loved one commits suicide. (WTOP/Jason Fraley)
Nicole Mittendorff's husband and sister speak to WTOP

WASHINGTON — For the first time, the husband and sister of Fairfax County firefighter Nicole Clardy Mittendorff are discussing her suicide, and addressing the question of whether online bullying played a role in her death.

Nicole Mittendorff’s body was found April 21, after an intense search in Shenandoah National Park, eight days after she was last heard from.

The 31-year-old Woodbridge career firefighter and paramedic was reported missing April 15, when she did not show up for work.

An autopsy determined Nicole had died by suicide.

Shortly after Nicole’s death, Fairfax County Fire Chief Richard Bowers launched an investigation into cyberbullying in his department, citing crude online comments about Nicole, supposedly posted by fellow firefighters.

In an exclusive WTOP interview, her husband, Steve Mittendorff, and sister Jennifer Clardy Chalmers revealed new details about the bullying allegations, as well as the suicide note investigators found in Nicole’s Mini Cooper, and the effects of her death on her family.

“I don’t think any spouse is ever prepared to lose their loved one, especially at such a young age,” said Steve, who works for Virginia State Police, the lead agency investigating Nicole’s disappearance and death. Steve is a First Sergeant/Area Office commander in the agency’s Bureau of Field Operations.

“Everything in the house reminds me of her, our animals remind me of her — to think I have to get up and return to work at some time and begin this life again, without her, is very difficult.”

Steve said the couple’s fourth wedding anniversary is next week.

“We have, or had, a long life ahead, together,” said Steve. “The hardest part is getting up in the morning and finding the motivation to carry on throughout the day, but I know it’s something I need to do.”

“I can’t imagine life without my sister,” said Chalmers. “I was 3 1/2 when she was born, so I don’t really remember life before her — the question is how to move on, and keep going and keep living with that hole.”

‘We can’t fight incivility’

Nicole’s disappearance became a national story, in large part because of a Find Nicole Facebook page established by her sister, while desperately looking for ways to help locate her.

The beneficial power of social media helped raise awareness of Nicole’s disappearance, but also uncovered and spread previously posted comments about Nicole in an anonymous web forum, allegedly used by county firefighters.

Even during the search for Nicole, discussion about the web forum postings became part of local and national news coverage. The sensationalized, and often inaccurate reporting was difficult to endure, said Chalmers.

After reports about the online posting, Bowers launched an internal administrative investigation into cyberbullying.

“It’s definitely difficult seeing her name and our pictures in the media and on social media,” Steve said. “Nicole was never one who liked a great deal of attention.”

His sister-in-law says she agrees.

“We know there are dots out there that have been connected that weren’t necessarily connected — it continues to this day,” said Chalmers.

While widespread news coverage of Nicole’s disappearance was helpful, hurtful, inaccurate reports remain online.

“Someone once said there is not a deficit of incivility in this world, and we can’t fight incivility, no matter how foul, with more incivility,” said Chalmers.

“We’ve chosen not to do interviews or try to refute stories — if we try to go out there and change everything, it wouldn’t be possible.”

Did bullying lead to suicide?

News reports about the crude, sexualized online postings targeting Nicole did not come as a surprise to her family.

“Nicole and I had discussed them, she had brought them to my attention,” Steve said, but she chose not to engage with the posters.

“She was very adamant — she was in the fire department to do a job, to serve the citizens of the county. She was not there to participate in any additional rumors — she was just there to do her job.”

Steve said he and his wife didn’t let the nasty chatter consume them.

“I knew the truth, she knew the truth,” he said. “We knew what was false out there, and we just focused on us and moving forward.”

Her sister acknowledges the postings stung Nicole.

“I think anytime something like that is out there, especially in the form of an anonymous website, where anyone can post, I think you’re going to feel you’ve been smacked around,” said Chalmers.

After discussing the postings with Nicole, Chalmers said the family chose to move forward.

“It wasn’t something that was going to be a continuous factor — it wasn’t something that concerned us, in terms of Nicole’s well-being,” said Chalmers.

“She knew the truth, we knew the truth.”

Steve and Chalmers said they believe the overwhelming majority of Fairfax County firefighters do their jobs professionally and respectfully, but “as in any job there are a few bad apples.”

Steve said he is a member of the task force established by Bowers to investigate bullying, and has been kept up to date on the internal investigation.

Yet, having read news headlines suggesting Nicole had been “bullied to death,” or “driven over the edge by cyberbullying,” her husband and sister doubt it.

“She never indicated, we don’t have any indication, that that played a huge role in her thinking, but we’ll never know,” said Chalmers.

“I don’t think we’ll ever know whether or not online bullying had a significant impact on the decision she made,” Steve said. “The only person who could answer that is her, and she’s not here anymore.”

Hidden thoughts in a loving marriage

Steve and Chalmers realize they may never really know why Nicole killed herself.

Her sister said Nicole’s decision “is a piece in a very large and complicated puzzle in someone who was very complicated and obviously ill, but hid it from everyone.”

“It’s hard to think there are parts of her life that we didn’t know about,” said Chalmers, “but I think that’s [the same] with anyone.”

Steve said he and his wife felt pressures that many couples feel, perhaps intensified by their fluctuating schedules, and demanding jobs in law enforcement and public safety.

Now, even those who were closest to her are learning Nicole didn’t share everything she was feeling in the weeks leading up to her death.

“One of the things that attracted me to Nicole years ago was her independence,” Steve said. “She wasn’t someone who needed to be coddled all the time, or needed someone to do everything for her, she was very capable of taking care of herself.”

Nicole’s husband and sister both describe her as a private person.

“She would rather carry the weight of the world on her shoulders than burden someone else with her issues,” said Steve. “I was constantly working on her to be better at communicating.”

No couple communicates perfectly, he said.

“We worked on that for all the years we were married, and even [while we] dated,” Steve said. “She probably kept a lot of things to herself that she didn’t want to burden other people with.”

Even for close sisters, Chalmers is learning she didn’t know everything about Nicole.

“It’s a struggle to realize you weren’t a part of [her whole] life, but I have to respect that, because Nicole liked her privacy,” she said.

In the weeks after her death, Steve wonders if he missed a signal that his wife was despondent.

“I think anyone who loses someone to suicide would do the same thing, look back and say ‘God, I wish I had picked up on this,’ or ‘I wish I had asked a different question or done something different to be there,'” he said.

“I’m really struggling with that myself, and trying not to do that.”

The suicide note

Police and investigators never revealed the contents of her note when it was discovered, but said its contents assured them foul play was not involved in her death.

“I’m the only one who’s read her note,” said Steve, of the note Nicole left in her car. “Her note answers some questions, but it also raises other questions for me.”

It was just last week that Steve said he found the strength to read the note for the first time.

“It was very hard to read,” acknowledged Steve, but said as an investigator “I’m programmed — I like to have answers to my questions.”

Steve says he had opted not to see his wife when her body was recovered more than a mile from the Whiteoak Canyon Trail parking area, where her car was found.

“I did not want to have a lasting image in my mind,” he said. “I’ll always remember her at the dinner table at Station 32 on the last day I saw her.”

The note, however, was important for him to read, since written communication played a large role in their relationship.

“I wanted to know what was in it, I wanted to know what her tone was,” said Steve. “She was always leaving me letters and writing me notes in my police car or office.”

Steve said reading the contents of the note helped him “see the tone to get a better idea of what she was going through.”

Despite the sad event that occurred soon after it was written, Steve said he will keep the note.

“It was very difficult to read, but it was in her handwriting, which was beautiful. It had her name at the end of it. It’s something of hers, and as hard as it is to view it, it will be something I cherish because it was written by her.”

Celebrating Nicole

Three weeks after his wife’s memorial service, Steve hasn’t yet returned to work. He says he is taking care of her final affairs, getting things in order at their Woodbridge home and taking some healing time for himself.

“Nicole left behind a great deal of energy and strength, and I’m kind of focusing on that and channeling that to really carry myself, to even come and talk about her, because it’s hard,” he said.

“We’re going to make sure some positive change comes out of the loss we’ve suffered and the community has suffered.”

Chalmers said her family has decided to honor Nicole by raising awareness about suicide prevention, although it’s still too soon to know whether a foundation will be established.

“We’ve chosen as a family to remain positive, remember her attributes, and really affirm and remind each other that no matter what hole you may think you’re in, what you think you may have done or what you think you can’t crawl out of, you are so loved and so welcomed,” Chalmers said, adding she now tells her family five times a day that she loves them.

Feeling the void of her departed sister, Chalmers says she is dedicated to finding a meaningful way to pay tribute: “How we can make it a celebration of Nicole, and a celebration of life and love.”

As he processes his grief, and investigations into possible bullying within the Fairfax County Fire and Rescue Department continue, Steve said he believes his wife’s contributions to public service and community will endure.

“I made the promise to many of her co-workers and family that 10, 15, 20 years from now, I want people to still know her name,” Steve said.

“I want to be able to walk into a firehouse and say hello to a firefighter and thank them for the job they’re doing, and [have them] know who Nicole was, and what she stood for.”

Neal Augenstein

Neal Augenstein has been a general assignment reporter with WTOP since 1997. He says he looks forward to coming to work every day, even though that means waking up at 3:30 a.m.

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