WASHINGTON – Dirty utensils, restrooms that haven’t been cleaned and condescending servers at restaurants are the most common complaints from people dining out, according to a Consumer Reports survey.
Women were a little more sensitive to dirty or ill-equipped restrooms than men, the survey revealed.
Consumer Reports questioned 1,003 in March, asking then what turns their appetites at restaurants.
Dirty utensils or tables – 76 percent
Dirty or ill-equipped restrooms – 73 percent
Impolite or condescending servers – 72 percent
Servers with a sloppy appearance or poor hygiene – 67 percent
Meals or beverages served at incorrect temperatures – 66 percent
Meals that are not what you ordered – 62 percent
Feeling rushed to finish or leave by the server – 61 percent
Server removing your plate or beverage before you’re done – 59 percent
Food that does not look or taste as described on the menu – 54 percent
Slow service – 51 percent
Other complaints included servers confused about who ordered what, servers not bringing water, other diners talking or texting on their phones, loud diners, tables too close together and either too much or not enough nutritional information on the menu.
Also on the complaint list: Waiting 15 minutes past a reservation time; gratuities of 18 percent or more added to the check; and having a table too close to the bathroom or kitchen.