WASHINGTON — Virginia residents who aren’t happy with their driver’s license or ID photos have another chance to take better pictures.
In 2009, the Virginia Department of Motor Vehicles adopted a neutral expression policy for potentially future use of image verification software.
When getting their photos taken for licenses or ID cards, customers were given the opportunity to smile slightly without showing teeth. Since then, the technology has advanced so that neutral expressions are no longer necessary.
The state DMV isn’t using such software. Virginia credentials are produced in a secure facility and incorporate security printing, polycarbonate card construction, and laser-engraved data and photos, among other features.
Customers who would like a new photo should take their unexpired driver’s license or ID card to any DMV customer service center or “DMV 2 Go” mobile office, and submit a completed application.
The cost of a replacement driver’s license is $20; a replacement ID card is $10. For office locations or scheduled “DMV 2 Go” stops, visit dmvNOW.com.
