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office of unified communications

Credit: AFP via Getty Images/STEFANI REYNOLDS

Newborn dies, DC 911 sent crews to wrong address

DC 911 call taker on leave after crews sent to wrong address

After drowning, DC 911 to improve coordination when Fire and EMS seeks aid

Audit finds DC 911 system falls short of national standards; ‘bullying’ culture in call center

DC 911 interim head orders mandatory overtime to halt staffing shortages

Dispatchers for beleaguered 911 system to get enhanced training on city’s geography

More office of unified communications

DC 911 interim director details errors, pledges improvements

Four 911 dispatches needed to get help to man lying on highway in DC

Audit of DC 911 set to begin amid search for new director

Vague location hampered 911 dispatch in Capital Crescent Trail fatality

DC 911 took 14 minutes to send help to stranded Metro riders on uncoupled train

DC auditor to investigate 911 over delays, wrong-address dispatches

DC 911 head responds to claim of spike in dispatches to wrong, nonexistent addresses

‘911, please hold’: Metro used DC’s outdated emergency number for years

Threat to shoot DC crossing guard led to ‘error’ handling 911 call