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office of unified communications

Credit: Courtesy Telemundo 44

DC 911 call sat in ‘limbo’: Ambulance delayed 11 minutes after man collapsed on street

Watchdog: Only ‘minimal’ progress at DC’s 911 call center

At 2 troubled agencies, DC mayor flouts law on nominees

Newborn dies, DC 911 sent crews to wrong address

DC 911 call taker on leave after crews sent to wrong address

After drowning, DC 911 to improve coordination when Fire and EMS seeks aid

More office of unified communications

Audit finds DC 911 system falls short of national standards; ‘bullying’ culture in call center

DC 911 interim head orders mandatory overtime to halt staffing shortages

Dispatchers for beleaguered 911 system to get enhanced training on city’s geography

DC 911 interim director details errors, pledges improvements

Four 911 dispatches needed to get help to man lying on highway in DC

Audit of DC 911 set to begin amid search for new director

Vague location hampered 911 dispatch in Capital Crescent Trail fatality

DC 911 took 14 minutes to send help to stranded Metro riders on uncoupled train

DC auditor to investigate 911 over delays, wrong-address dispatches