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office of unified communications

Credit: WTOP/Scott Gelman

DC cuts ribbon on renovations to 2nd 911 call center, ensuring emergency helpline never goes offline

DC’s 911 call center director cites improvements as council requests progress reports

DC’s embattled 911 call center launches new campaign to direct non-emergencies to 311 hotline

DC Council member says she will start making surprise visits to the city’s embattled 911 call center

Aging technology, IT failures largely to blame for DC 911 breakdowns, city says

‘Our nation’s capital should be able to do better than this’: DC lawmakers on city’s 911 outages