Metro apologizes to riders in new advertisement

WASHINGTON — Metro’s leaders will issue an apology Sunday for last Monday’s deadly smoke incident at L’Enfant Plaza.

In the letter to riders obtained by WTOP, Metro Board Chairman Tom Downs and Interim General Manager Jack Requa write that “our safety work is not complete; it will never be.”

The letter begins with an apology to the family of the 61-year-old grandmother from Alexandria killed in the incident, and the others on board the smoke-filled train.

“We apologize to all Metro riders, and particularly to the family of Carol Glover and those injured or impacted by the events of Monday afternoon,” the letter says.

“We know that we have to redouble our efforts to lean from this and take every step necessary to make sure it doesn’t happen again,” the letter continues.

Read the full letter, which will be published as an ad in the Washington Post, below.

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