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Credit: Getty Images/Jacob Wackerhausen

DC’s 911 call center director cites improvements as council requests progress reports

‘Our nation’s capital should be able to do better than this’: DC lawmakers on city’s 911 outages

‘When he needed help, no one responded’: DC, 911 call center sued over drowning death

DC Council member says her plan would improve 911 response

As DC’s 911 agency aims to fill shortage of call-takers, director suggests texting instead

Aspiring DC 911 director encouraged by reports of more ambulances sent to wrong address