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911 call center

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911 call centers struggle with staffing shortages, mental health, burnout

DC’s 911 call center reports ‘call handled properly’ to find crashed car in Anacostia River

‘It just doesn’t make sense’: Safety advocate on former head of DC 911 system’s return to post

Facing intense scrutiny, head of DC’s 911 call center decides to leave

Statewide text-to-911 service in Maryland now available

Rescuing 911: Md. commission puts forward next-gen recommendations