As if problems for Samsung Electronics Co Ltd couldn’t get any worse: One family says that a replacement Samsung Galaxy Note 7 started to smoke on a Southwest Airlines Co. (ticker: LUV) plane early Thursday morning. The report has now initiated renewed Consumer Product Safety Commission and Federal Aviation Administration investigations, reports Reuters.
The phone in question belongs to Brian Green, who told The Verge he got the phone at an AT&T (T) location last month. The phone box bears a black square symbol, a sign that it’s a replacement model of the Note 7. Samsung recalled at least 2.5 million Note 7 smartphones in September across 10 markets on account of dysfunctional batteries leading certain phones to ignite.
Southwest says once the customer called attention to the smoking phone, everyone on the flight was removed. There were no reports of injuries, according to an airline spokesperson.
Samsung wants to obtain the phone to figure out what happened. “”Until we are able to retrieve the device, we cannot confirm that this incident involves the new Note 7,” according to the company.
This news follows ever-increasing competition in the smartphone market. Apple Inc. (AAPL) launched its newest iPhone iteration last month (the iPhone 7), and Alphabet (GOOG, GOOGL) is looking to make more of a dent in the market with Google’s Pixel.
Alphabet stock is up 2.32 percent on the year, while Apple stock is up nearly 8 percent.
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Samsung Electronics Co Ltd Phone Started Smoking on Plane, Reports Say originally appeared on usnews.com