Here are do’s and don’ts for using social media to get good customer service.
Twitter is blocking intelligence agencies access from using a Tweet-mining service for surveillance.
An anonymous Twitter account, which claims to be written by a student at a women’s college, has prompted two investigations into an alleged sexual assault.
Twitter is stepping up its fight against abuse and crime with a tool allowing users to report multiple offensive tweets at one time.
The hashtag #HillarySoQualified trended Thursday on Twitter — but not in the way it was originally intended to.
The D.C. police department relies on text messages and social media to connect with younger city residents.
Twitter as you know it may soon be a thing of the past.
Washington police have tracked down a man suspected of burglarizing businesses across the city after he logged into Twitter from one of his crime scenes.
Twitter has undergone a year of change — and is ending 2015 with a revamped rules page that says the company has zero tolerance for Internet bullies.
A lot of celebrities are on Twitter these days, but which ones were the chattiest in 2015? The answer might surprise you, according to the New York Post.
WASHINGTON — An owl in Montgomery County, Maryland, has been picking on runners along the Capital Crescent Trail recently. Now, the owl is taking his attacks online. Someone has created a Twitter account for the…
(NEW YORK) — Twitter Chief Executive Officer Jack Dorsey just started his new job with the social media site and there’s already talk about layoffs. Multiple reports from sources within the company say a new…
(NEW YORK) — Summer’s nearly over, and that means most summer vacations are, too. If you haven’t yet had the chance to take yours, you might want to think twice about visiting certain cities that,…
Browse through these tweets from the first Republican presidential debate.
WASHINGTON — Don’t you hate when you craft a witty, concise tweet and someone else copies and pastes your material and tweets it as their own? Twitter doesn’t like it, either. The micro-blogging giant periodically…