App will help fight parking tickets

Fixed allows drivers to upload a picture of their ticket, then explain why the ticket shouldn\'t have been written. Fixed takes care of the rest. (Fixed screenshot)

WASHINGTON — There seems to be an app for everything these days, and soon there will be one to fight bad parking tickets.

The app, called Fixed, allows drivers to upload a picture of their ticket, then explain why the ticket shouldn’t have been written. Fixed takes care of the rest.

Fixed is launching first in San Francisco, and the developer hopes to expand to the District.

“A common misconception with parking violations is that they’re black and white. But frequently it’s actually a gray issue. That’s where we’re here to help, to get you off those tickets that are gray issues,” says David Hegarty, co-founder of Fixed.

“We have a team of legal researchers that pour over the parking regulations and ordinances that apply to parking. But what’s clever about our system is that it learns. We have an algorithm to know, for a given type of violation, what are the most common types of errors and what are the most effective defenses. The more tickets we put into the system, the smart the algorithm gets.”

Once a photograph of the ticket is uploaded, the app will asks why the ticket is wrong. It could prompt users to take more pictures, then will forward the information to the legal researchers. Fixed then helps challenge the ticket and write a statement of defense with legal reasons why the ticket should be dismissed.

For nearly a year, WTOP Ticketbuster has profiled the persistent and repeated problems with erroneous tickets written in Washington and the problems adjudicating those tickets at the D.C. Department of Motor Vehicles (DMV).

District of Columbia ticket writers issue about two million citations per year, mostly from the Department of Public Works (DPW).

Hegarty says he’s a victim too, that’s why he started the app.

“I was working with my co-founders last November and we were kicking around ideas. One day, I came back to my car and I found two tickets on my windshield. It was frustrating because I just paid four others. I was fuming. But someone told me that I could contest them,” says Hegarty.

“I learned how to contest tickets, all the rules, and I won both cases. I told my friends about this and they suggested to put it into an app, so everyone could do it. That was the genesis for Fixed.”

The app launches the first week of March in San Francisco for Apple and Android phones and will be free to download. There’s a waitlist to join.

Hegarty hopes to expand to Washington, D.C. within the next 18 months, but will make that decision based on demand.

“The demand is so great that we’ve put in a wait list process. The way we’ll determine what cities to expand to next is the number of downloads we have in that city. So my advice to the listeners in D.C. want it to come to the D.C.-area sooner, they should download it and get on the waitlist now,” he says.

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