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Emergency calls to the Washington County Communications Center were briefly diverted to backup lines instead of the main lines.
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This September marks 12 years since the terrorist attacks in New York, Pennsylvania, and Virginia. The America's 911 Foundation is paying tribute to the first responders by taking its message on the road.
D.C. officials say 911 call takers in the city will receive retraining following an incident in which a woman reporting an attempted robbery says she was hung up on and reached a recorded message.
A woman in D.C. says her calls for help to 911 went unanswered after an attempted robbery, but city officials say the system was working properly.
A D.C. woman says she was put on hold after calling 911 when an intruder entered her Northwest home, NBC 4 reports.
Fairfax County is considering updating its 911 emergency system to accept text messages sent to 911, with four major carriers already on board.
People may be able to text their emergencies to 911 in the next few years.
Two massive storms in the past five months have caused widespread outages and even an emergency system failure. The question now: Does new technology leave people more vulnerable to emergency system failures and the dangers that go with them?
As a panicked woman's husband turned blue last month, a Montgomery County Fire and Rescue dispatcher snored, fast asleep.
Inside NoVA reports the first Marine jet to respond to the Sept. 11, 2001 attack on the Pentagon will be permanently retired and placed at the National Museum of the Marine Corps in Triangle, Va.