WASHINGTON — The Virginia Department of Motor Vehicles (DMV) is reporting that all of its offices were closed Saturday morning due to technical outages.
In a release, the DMV said it had been working to reopen as many offices as possible throughout the morning. Some offices were able to open, and stayed open until 1 p.m. to help waiting customers.
Later Saturday, the DMV said, in a statement, that it had “extended the validity of Virginia credentials set to expire January 31, 2015 through February , 2015 until February 7, 2015.” That includes driver’s licenses, commercial driver’s licenses, identification cards and January vehicle registrations.
The closures were a result of a service failure of the state’s IT service provider. It hasn’t been the first time that IT problems have interrupted the state’s systems.
“Systems may be slow; and on the last day of the month, DMV offices will be extraordinarily busy. We appreciate our customers’ patience,” the department said in a statement.
Individuals were encouraged to visit dmvNOW.com to see if their preferred customer service center is open, or to conduct their DMV business online.
In a separate statement, Commonwealth Chief Information Officer Sam Nixon told WTOP that an internal power disruption had impacted all state systems overnight. Power was restored, but the disruption left many state agency systems offline, including the DMV, which was given “top priority” in recovery efforts. The state’s IT infrastructure services provider, VITA (Virginia Information Technologies Agency), is in charge of the recovery.
