WASHINGTON — Southwest Airlines customers were unable to book flights online Thursday morning.
Customers were greeted with an error message that read, “The website undergoing maintenance,” for about three hours.
Service was restored to the Southwest website at around 11:30 a.m.
A spokesman with the airline confirmed that Southwest experienced issues with their booking system.
So sorry for the unexpected website difficulties this morning. We're working on a fix at this time. ^BL
— Southwest Airlines (@SouthwestAir) September 28, 2017
Keep checking back to https://t.co/qJUDbsTE7y often. We hope to restore full functionality soon! ^SF
— Southwest Airlines (@SouthwestAir) September 28, 2017
Our apologies. The issue impacted all carriers who use this provider. (1/2) ^WB
— Southwest Airlines (@SouthwestAir) September 28, 2017
Yes, we're working to restore functionality to our website. Thanks for hanging in there. We hope to have it resolved as soon as possible.^LJ
— Southwest Airlines (@SouthwestAir) September 28, 2017
