Pandemic has shown vulnerabilities and strengths of healthcare system

If the pandemic has proved anything, it’s both how resilient the healthcare system in the U.S. really is, as well as how much care and attention it needs.

Resiliency has extended to healthcare information technology, a critical supporting element to the whole system. Rick Bryant, the healthcare chief technical officer at Veritas, said that means providers are more willing to entrust critical data and applications to commercial cloud providers. It turns out, traditional acquisition and installation of servers and network gear – for example, for surge-capacity clinics – simply takes too long.

Cloud services also enable expanded telehealth, Bryant said, presenting the challenge of how much telework will be reimbursed by third-party payers in the months and years ahead.

Cybersecurity has also become a top-of-mind issue for health care providers, Bryant said, thanks to the rise in ransomware. He said Veritas’s data management platform is, from the ground up, built in a zero-trust model. It encompasses what Bryant called immutable systems images. This means even in the case of a data loss, the organization will be able to accomplish backup and recovery. And it enables restoration operations to happen quickly, instead of in the month or longer that is typical.

The goal of such capabilities is organizational resiliency, Bryant said. One form this takes is the ability to quickly backup to any cloud of the IT department’s choice. Moreover, IT people can manage a hybrid environment from a single dashboard, Bryant said.

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