Join Mike Cory, CSX’s executive vice president and chief operating officer, as he sits down for this insightful interview with Mark Cohen, president and publisher of the Jacksonville Business Journal. Cory discusses his transition to CSX from Canadian National Railway, highlighting the differences in the organizations’ respective network densities and customer bases. He focuses on necessary leadership adjustments in his new role, emphasizing process creation, cultural changes and continuous improvement in safety, service and efficiency. Cory also addresses CSX’s growth strategies, including leveraging technology, understanding customer needs, aligning operations and training new employees effectively. He explains the importance of safety for CSX employees and customers, detailing an ongoing safety transformation initiative aimed at reducing risks and fostering a safe working environment. The conversation provides a comprehensive look at the forward-thinking approaches driving CSX’s…
