Carr Properties teams with AI developer to speed response to building maintenance

Carr Properties owns or manages nearly 7 million square feet of office space in Greater Washington, Boston and Austin, Texas, and one of its constant challenges is tracking building maintenance issues and addressing them in a timely manner.

Now, with the aid of artificial intelligence, the D.C. firm believes it has found the solution to that longstanding problem.

Carr recently struck a partnership with the real estate tech startup Visitt to use Visitt’s AI-driven software to help it quickly identify problems and fix them before they become even bigger headaches. The company intends to deploy the technology across all of its portfolios, including One Congress, a 1 million-square-foot development in downtown Boston, and in the office component of The Wilson, its 940,000-square-foot development in downtown Bethesda.

The software allows the real estate company to be proactive, instead of reactive, by aggregating tenants’ requests for HVAC or plumbing maintenance and, in real time, notifying…

Read the full story from the Washington Business Journal.
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