WASHINGTON — Comcast is investigating reports that a customer’s name was changed from “Ricardo” to “A**hole.” Consumer advocacy blog Elliot.org reports that Lisa Brown of Spokane, Washington opened a Comcast bill addressed to her husband…
Customers frustrated by poor customer service often vent on Twitter. The king of customer service complaints offers tips on how to get the results you want.
Anyone who has ever dreaded attempting to cancel a cable subscription will empathize with a man who faced a frustrating phone battle with a Comcast customer service representative.
The chief executive of one of the nation\’s largest providers of the Internet\’s backbone on Thursday blamed cable giant Comcast for a slowdown in Netflix streaming traffic over the last two years.
Apple is feeling the need for television speed. On the heels of the swift transmission deal between Comcast and Netflix, Apple Inc. has headed to the table with the cable giant discussing a streaming-television service…
Non-Comcast customers can use the hot spots for free until July
Comcast SportsNet Mid-Atlantic LP has signed a three-year
extension to carry some D.C. United games.
More families are opting to save money by getting
rid of cable television.
In Montgomery County, Comcast now has to let you know that repair might cost you.