Michelle Basch, wtop.com
WASHINGTON – Some Metro riders were charged too much for their Monday morning ride, and the reason has to do with the start of Daylight Saving Time.
Metro had to “spring forward” on Sunday just like everyone else, but an automatic software update meant to change the clocks throughout the Metro system was not received at some fare-gates.
As a result, Metro’s Dan Stessel tells WTOP some riders who used the system between 9:30 and 10:30 a.m. Monday were charged peak fares when they should have paid off-peak.
The problem has since been fixed, and Stessel says affected riders don’t have to do anything to get refunds.
He says if you paid more than you should have, you’ll see a credit the next time you use your SmarTrip card.
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