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News
Heather McGaffin
Heather McGaffin
DC’s 911 call center employees to get $800 bonus to show up to work
The office handling DC’s 911 calls says things are improving, but is it enough?
‘We could have done things differently’: 911 call center director on the deadly District Dogs flood
As DC’s 911 agency aims to fill shortage of call-takers, director suggests texting instead
Audit report calls for more transparency from DC’s troubled 911 call center
Aspiring DC 911 director encouraged by reports of more ambulances sent to wrong address
More Heather McGaffin
New head of DC 911 promises ‘complete policy overhaul’
Mayor Bowser names new leader of heavily criticized DC 911
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