No more shirtless 6-packs: Abercrombie loses the attitude

Abercrombie and Fitch
FILE – In this Thursday, Dec. 4, 2008, file photo, a shopper hurries past the Abercrombie & Fitch store at Beachwood Place Mall in Beachwood, Ohio. Drops in sales and weak profit forecasts are quite a change for the retailers that gained popularity in the last decade among teens that coveted their logo tees and trendy jeans that became a high school uniform of sorts. But these stores have been losing favor with their core demographic since the recession. (AP Photo/Amy Sancetta, File)
Abercrombie & Fitch's largest-ever ad campaign is intended to reboot the franchise after a bad year.(Abercrombie & Fitch Co.)
Abercrombie & Fitch’s largest-ever ad campaign is intended to reboot the franchise after a bad year. (Abercrombie & Fitch Co.)
In this Aug. 12, 2008 photo, a model prepares to greet shoppers at Abercrombie & Fitch in New York. The retailer is saying goodbye to the beefcake models who greet customers at its doors. The New Albany, Ohio-based teen retailer is also announcing it will no longer have “sexualized” photos used in marketing materials in its stores and on its shopping bags, starting in late July. The moves are part of a new set of changes the retailer announced Friday, April 24, 2015 as it distances itself from the controversial sexualized image established by former CEO Mike Jeffries, who abruptly resigned in December after more than two decades on the job. (AP Photo/Mark Lennihan)
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Abercrombie and Fitch
Abercrombie & Fitch's largest-ever ad campaign is intended to reboot the franchise after a bad year.(Abercrombie & Fitch Co.)

WASHINGTON — Abercrombie & Fitch, once the king of teen apparel, has fallen out of favor and wants to get its mojo back.

Abercrombie said it is launching its largest-ever advertising campaign and rebranding itself to be more inclusive and diverse.

The apparel chain, whose storefronts and advertising often featured young, scantily clad models in suggestive poses, has been struggling with falling sales and recent losses as its emphasis on being an exclusive club for young consumers loses its appeal.

The New Albany, Ohio-based chain also blames a drop-off in shopper traffic at malls and a significant decline in business from tourists at its flagship stores.

So the retailer said it’s time for a reboot.

“This new brand position is the product of an 18-month effort to create a brand identify that communicates our focus on our customers’ needs and aspirations,” said Fran Horowitz, chief merchandising officer. “Rather than buying clothes that symbolize membership in an exclusive group, today’s consumer celebrates individuality and uniqueness.”

“We are embracing the opportunity to show the world it is a new day at A&F,” she said.

Abercrombie & Fitch had $783 million in second-quarter revenue, down 4 percent from a year ago. It reported a quarterly net loss of $13.1 million, compared to a small profit in the same quarter a year earlier.

Investors have also lost patience in the chain’s turnaround efforts; Abercrombie & Fitch stock (NYSE: ANF) has lost more than 40 percent of its value this year.

Jeff Clabaugh

Jeff Clabaugh has spent 20 years covering the Washington region's economy and financial markets for WTOP as part of a partnership with the Washington Business Journal, and officially joined the WTOP newsroom staff in January 2016.

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