Adam Tuss, wtop.com
WASHINGTON – Metro started Rush+, its biggest ever service adjustment, Monday, one that affecting about 110,000 customers on the Green, Yellow, Blue and Orange lines.
Rush+ runs between 6:30 a.m. and 9 a.m. and between 3:30 p.m. and 6 p.m.
During Monday’s morning rush, Blue Line trains appeared more crowded than normal, while Yellow Line trains came often but many appeared less crowded than normal.
“Definitely a lot less crowded — usually it’s toe to toe,” said Yellow Line rider Israel who lives in Alexandria.
“And usually you have to wait five to 10 minutes, whereas this one you just pop-up and it’s there.”
On Twitter, @KEC9 tweeted WTOP’s Adam Tuss: “Nice that it was less crowded for the yellow line, but the blue line was more crowded than I’ve seen for awhile.”
Orange Line riders also tweeted that there was less crowding during Monday’s morning rush because of extra trains.
As part of the realignment of the trains, some Yellow Line trains will now start at Franconia-Springfield and end at Greenbelt during rush hours. Some Orange Line trains will now go directly to Largo Town Center.
Despite what Metro general manager calls an “extensive campaign” to educate readers about the change, some riders didn’t “focus on the message.”
“That’s why during the opening days we will have people out there so that when people say ‘What’s going on here?’ we will try to help them through it,” says Richard Sarles.
In all, 21 stations are expected to see an increase in the number of trains that pass through during the morning and afternoon rush periods. Only the Arlington Cemetery Station is expected to see a decrease in trains.
“If there’s one thing that we want customers to know, it is that checking the train’s destination is the key to getting where you need to go,” says Metro spokesman Dan Stessel.
Here are some other statistics about Rush+ from Metro:
Metro produced this video to better explain the changes:
(Copyright 2012 by WTOP. All Rights Reserved.)