Travel agents may have firsthand experience with unusual destinations. They can offer advice about security warnings or appropriate travel documentation. They also may have access to special money-saving deals.
If something goes wrong, a hotel or tour company that doesn’t want to risk losing future business might be more responsive to a travel agency versus a single guest.
When choosing a travel agent, Checkbook recommends finding one interested in learning personal preferences, and who responds quickly to calls and questions. Also, realize there will be fees for the service, and find out what those include.
A “Certified Travel Consultant”(CTC) is required to have at least five years of experience, must pass a test for certification and is obligated to do continuing education.