In the past 30 days, phone owners performed at least one of the following activities:
41 percent coordinated a meeting or get-together.
35 percent solved an unexpected problem they or someone else had.
30 percent chose to visit a business, such as a restaurant, based on phone information.
27 percent settled an argument.
23 percent looked up a sports score.
20 percent got up-to-the-minute traffic or public transit information.
19 percent got help in an emergency situation.
“Just-in-time information searches are changing people’s expectations about where, when and how they can reach out for help. This is rapidly speeding up the flow of information (in) users’ lives,” says Susannah Fox, co-author of the report.
“Smartphones are changing basic patterns of human communication because they allow people to get real-time information to help them solve problems.”