Wilmington resuming water shut-offs for delinquent accounts

WILMINGTON, Del. — Wilmington will soon resume disconnecting water service for customers who don’t pay bills.

The pandemic prompted the officials to put shut-offs on hold in March last year, but the mayor’s office says utility shut-offs will resume on Wednesday.

WDEL-AM reports that anyone with delinquent bills is urged to call 311 to set up a payment plan or discuss options that could include dismissing some of the penalties and interest or enrollment in an assistance fund.

Anyone who receives a water disconnection notice is urged to call 311 immediately.

Any bill past 60 days due could result in a water disconnection, but the city said for the next six months it will focus on the longest and largest delinquencies.

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