Rider John Carroll of Chevy Chase said that initially a Metro employee entered the car at Farragut North and told everyone they would be offloaded in a few minutes so staff could check the door. But instead, according to Carroll, the employee left the train.
“Suddenly we heard the chimes. The doors closed and we actually continued to move until we went to the next stop.”
The train was then offloaded at Dupont Circle.
In a statement to WTOP, Metro spokesman Dan Stessel said that the offloaded passengers were able to board the next train which arrived four minutes later.
The train, which was a 4000-series, is the least reliable of those currently in operation, according to Stessel. But, in the coming years, all 100 still in operation will be replaced by 7000-series railcars.
Red Line, 11:15 am. Between Metro Center and Farragut North. (Via John)