Metro has had problems this week with both the Red and Orange Lines.
Sarles, in his apology, says steps are being taken to improve service.
Here’s what his apology says:
I want to apologize for the delays and inconvenience you have experienced recently. I know that service on the Red Line has not been good over the past several days. Be assured, we are focused on these issues and are taking steps to improve service.
We will have more information about this morning’s service posted here later today, and I will tell you about changes we are making to address this situation.
Again, I apologize for the delays you have experienced, and thank you for riding Metro.