A solution to customer service woes, at a price

It's frustrating having to navigate through customer service phone trees, only to be put on hold for hours for a chance to speak to an actual representative. Some companies think they have the answer, but there is a big catch.

Friday - 03/11/2011, 07:55am EST
Listen

The state of fares on airlines

Rick Seany, CEO of Fare Compare.com

Tuesday - 03/08/2011, 05:49pm EST

Download

Harris Teeter to offer a year of free groceries

The grocery chain is trying to get more people to sign up for its online promotions.

Tuesday - 03/01/2011, 07:39am EST

Free pancakes today at IHOP

The catch is that you are being asked to donate to the Children's Miracle Network Hospitals.

Tuesday - 03/01/2011, 06:17am EST

Georgetown Cupcake gives away free cupcakes

The immensely popular cupcake shop will give away free cupcakes Friday to mark the beginning of the second season of "DC Cupcakes," the reality show that follows the proprietors on TLC.

Friday - 02/25/2011, 08:30am EST

For National Chili Day, Hard Times offers a freebie

Hard Times Cafe is offering a free bowl of chili with any purchase on National Chili Day, Feb. 24.

Thursday - 02/24/2011, 06:12am EST

Harris Teeter waives online shopping fee

Through March 1, the grocery chain will waive its $4.95 express lane online shopping fee.

Wednesday - 02/23/2011, 12:27pm EST

Wegmans freezes prices on 40 products

The products include everything from bananas to ground beef.

Wednesday - 02/23/2011, 11:31am EST

Changing your driving habits can save you money

Gas prices continue to climb across the country, but there are ways that you can save money on gas.

Sunday - 02/20/2011, 08:55am EST

WTOP saves you: How to handle your important records

If the IRS asks to see your records, don't hand them a shoebox. To be well-organized, you don't need to be a neat freak, but some hardware is indispensable.

Thursday - 02/17/2011, 08:13am EST

Looking to travel? Cheap deals are out there

You can get cheap rooms in Miami and Las Vegas.

Tuesday - 02/15/2011, 08:34am EST

Simple tax deduction could save you thousands

You could be paying the IRS hundreds or even thousands of dollars more than you need to be, all because you're missing a simple deduction.

Sunday - 02/13/2011, 02:21pm EST

Beating the box office

Tired of paying $10 or more just to see a movie for an hour and a half? There's almost no need to pay full price at the cinema.

Friday - 02/11/2011, 02:37pm EST

How to Save $50 a Day

Janet Bodnar, Editor of Kiplinger's Personal Finance

Thursday - 02/10/2011, 06:48pm EST

Download

  •  
  • 23